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Terms And Conditions

  1. Use Kinmel Thalo for unlawful purposes
  2. Create fraudulent accounts
  3. Provide false information
  4. Attempt to manipulate prices, ratings, reviews, or orders
  5. Upload malicious software or harmful content
  6. Attempt unauthorized access to the platform
  7. Interfere with the operation or security of the platform
  8. Misuse another user's account
  9. Sell prohibited or illegal products
  10. Use the platform to commit fraud or deceive other users
  11. Copy or commercially exploit platform content without permission

Kinmel Thalo may take appropriate action against accounts involved in prohibited activities.

16. Reviews and User Content

Users may be permitted to submit reviews, ratings, photographs, comments, or other content.

Users must ensure that submitted content is truthful and does not:

  1. Contain unlawful or defamatory material
  2. Harass or threaten others
  3. Contain misleading information
  4. Infringe intellectual property rights
  5. Contain malicious software
  6. Violate another person's privacy
  7. Promote illegal activities

Kinmel Thalo may remove content that violates these Terms or applicable policies.

17. Intellectual Property

The Kinmel Thalo name, logo, website design, application interface, software, graphics, text, trademarks, and other platform content are owned by or licensed to Sworna Cooperative Pvt. Ltd. or their respective rights holders.

Users may not copy, reproduce, modify, distribute, sell, or commercially exploit Kinmel Thalo's protected content without prior authorization.

Seller-provided product names, photographs, descriptions, logos, and other materials remain the responsibility of the respective seller or rights holder.

By submitting content for use on Kinmel Thalo, the user grants Kinmel Thalo permission to use that content as reasonably necessary to operate, promote, and provide the marketplace services, subject to applicable law.

18. Third-Party Services

Kinmel Thalo may use third-party services for payment processing, delivery, maps, communication, analytics, hosting, authentication, notifications, or other functions.

Use of such services may be subject to the terms and policies of the respective third-party providers.

Kinmel Thalo is not responsible for independent services provided by third parties outside its reasonable control.

19. Availability of the Platform

We aim to keep Kinmel Thalo available and functioning reliably, but uninterrupted availability cannot be guaranteed.

The website or application may occasionally be unavailable due to:

  1. Maintenance
  2. Technical problems
  3. Server issues
  4. Network problems
  5. Security incidents
  6. Updates
  7. Third-party service failures
  8. Circumstances beyond our reasonable control

We may modify, suspend, or discontinue any part of the platform where reasonably necessary.

20. Limitation of Liability

To the extent permitted by applicable law, Kinmel Thalo and Sworna Cooperative Pvt. Ltd. shall not be responsible for losses arising from circumstances outside their reasonable control.

This may include delays caused by delivery providers, incorrect customer information, seller actions, natural disasters, transportation disruptions, technical failures, or other external circumstances.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

21. Privacy

Use of Kinmel Thalo may involve the collection and processing of personal information necessary to provide marketplace services.

Information may be used for purposes including account management, order processing, delivery, payment processing, customer support, communication, security, and service improvement.

Please refer to our Privacy Policy for additional information about how personal information is handled.

22. Changes to These Terms

Kinmel Thalo may update these Terms and Conditions from time to time.

Updated terms will be published on the website or application, along with the updated date where appropriate.

Continued use of Kinmel Thalo after changes become effective may constitute acceptance of the updated Terms.

23. Governing Law

These Terms and your use of Kinmel Thalo shall be governed by the applicable laws of Nepal.

Any disputes shall be handled in accordance with applicable laws and the jurisdiction of the appropriate authorities or courts of Nepal.

24. Contact Us

If you have questions, complaints, or concerns regarding these Terms, your account, an order, a product, or Kinmel Thalo services, please contact us through the contact information provided on the Kinmel Thalo website or application.

Kinmel Thalo

Operated by Sworna Cooperative Pvt. Ltd.

Nepal

Our Commitment

Kinmel Thalo aims to provide a trustworthy marketplace that connects customers with local farmers, producers, households, and businesses while promoting agricultural and locally produced products throughout Nepal.

We encourage every customer and seller to use the platform honestly, responsibly, and respectfully.